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Rep. Rouzer Pushes for Answers Following VA Clerical Mistake, Sudden Loss of Benefits for two NC-7 Veterans

Today, Congressman David Rouzer (NC-7) sent a letter to Veterans Affairs Secretary Robert McDonald pressing for answers after the Department of Veterans Affairs mistakenly declared two NC-7 veterans “deceased” resulting in the sudden loss of their benefits. 

“The 7th district of North Carolina is fortunate to have 60,000 plus veterans call our state ‘home.’  As a congressional office helping our veterans through casework assistance, I would like to know the protocols the VA has in place to ensure our veterans’ benefits are not mistakenly terminated in the future.  I look forward to hearing back from the VA to help gain a better understand of why this situation occurred and the steps the Department are taking to prevent a similar mistake from happening again.”

In the letter, Congressman Rouzer asks the following questions:

  • What documentation is required from the Social Security Administration for the DoD to determine the validity of a death notification?
  • What policies does the VA have in place to ensure that a  veteran’s benefits are not lost immediately due to a clerical error?
  • What is the Veterans Administration doing to ensure that this error does not continue to occur?
  • If there is policy in place, how are you assuring compliance within the VA Regional Offices?

To read the letter, please click here.

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